State Farm® Insurance Agent Carolina Espinoza

"Carolina and her team are fantastic. I have been with them for several years, probably 20 or so and each and every time they have been quick to respond and had great solutions to my needs. I have had the opportunity to work with other State Farm agencies in the area and out of state, and although I still would stand by the product, the service did not come close to what I have experienced in my time with Carolina and her team. One of the great things we have here in Iowa City. When you need insurance give them a call!"

"My daughter's viola bow suddenly broke in rehearsal and was irreparable. Working with Deven Newton from Carolina Espinoza's office was a breeze--he got me connected into the easy claims process and I had the replacement cost of the bow electronically transferred into our bank account within a matter of hours, not days. Couldn't be more satisfied; thanks, Deven and State Farm!"

"I highly recommend! They've guided us through several claims and have always been helpful, thorough, and patient. We've been with them for decades at this point and that won't change. We all get bombarded with those commercials saying this company or that company can give us better rates on our car insurance. I finally did that comparison and State Farm was way cheaper than anything they were offering. Very pleasing!"

"Leaving another positive review for this team. Espinoza agency has taken care of my family for many years. Any negative review you read I wouldn't put much stock in because I have seen the consistently reliable service from Carolina and her team over years and years. I have rental properties, various vehicles and my own home insured with her team. For example I recently got a car for my stepson and needed insurance. I forgot to add roadside assistance. Her team called me to see if I wanted it added like my other policies. They only make a couple bucks a month from that (the agency less) but the fact that they took the time to make sure I wanted it because I forgot it was a demonstration of their level of service. Had I needed it in a crisis and didn't have it would have cost me much more. Great job!"

"Our home suffered damage to the roof, siding, and garage door during the derecho that swept through Iowa. I'm not experienced with home claims and was frankly over my head and overwhelmed on navigating the details of an insurance claim process. Carolina's team and particularly Deven spent so many hours helping me navigate quotes and the insurance adjustment process. I know for a fact I would not have been able to get the entire process done without them. Thank you Deven and the Carolina team for your hard work getting out house restored! This is a great team to work with and I recommend you trust them with your insurance business."

"Hands down the best customer service from any company I have ever talked with. Deven called me back after I had left a message about adding a new policy to my account. He spent the next hour helping me do find the best coverage on two different policys. I highly recommend using them as your one and only insurance agents. My parents and I have used them for years and I will continue to use them for years to come. Thank you Caroline Ezpinoza state farm for being there every time i call."

"We have been customers of Carolina Espinoza’s agency for many years. We have always received excellent service. Everyone in her office has always been very helpful and professional. Anytime we’ve had questions or concerns, they have been addressed promptly. Recently we worked with Deven on a claim and he went above and beyond to take care of our needs! His thoughtful attention to our concerns was very much appreciated and reinforces why we have been longtime customers of Carolina Espinoza’s agency! Thank you! Brenda & Jeff Rahn"

"Carolina has been my agent since I found out she opened. Probably 10 plus years. She has provided my family wonderful information that has saved us money and is never pushy. She’s one of main reasons I stay with State Farm and even though she’s not in the town I live in. I stay with her because she’s trustworthy. When I had claims she has made sure I understand what is going on and she has followed up after repair. Caring Agents like her are few and far between."

"I have always been pleased with Carolina Espinoza's professional expertise with my home, personal, business and auto insurance needs. This spring I needed to change the insurance carrier for some property in Colorado. I contacted Carolina who quickly connected me to a State Farm colleague in Denver. Now all of my property, business and auto coverage is with State Farm. I am very happy!"

"I worked with devon the past few days and he is very awesome! He worked very hard to get what I needed to have done accomplished, which was not an easy feat. I am thankful for his hard work, and for his attention to details. Thank you Devon! I appreciate everything you have done for me. 😄😁🙂"