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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jody McKee

November 13, 2025

5  out of  5
rating by Jody McKee
"Carolina is the most thorough, helpful and attentive insurance agent we have ever worked with. We are so happy we made the switch to her and her team at State Farm!"
We responded:
"Jody, we are super excited to work with your family, and we appreciate you sharing your recent experience! Welcome to our State Farm Family!"
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missy molleston

November 5, 2025

5  out of  5
rating by missy molleston
"Devin is efficient and straightforward. That I saved money from previous carrier was a bonus."
We responded:
"So glad that your onboarding experience was flawless and saved you money! We look forward to working with you!"
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Steve Robertson

November 4, 2025

5  out of  5
rating by Steve Robertson
"Extremely pleased with the service we receive from everyone at Carolina Espinoza’s office. We primarily have worked with Julian getting our vehicles, boat and home switched over to State Farm. With Julian out right now welcoming in his first born, everyone has continued on with the process. I have never had to explain my situation over again. They just pick up where Julian left off. We have recently added new vehicles and made changes to our policy without any problems. The best part is we’re saving money along the way. My entire family now is saving time and money with Espinoza’s office handling our policies. I would definitely recommend working with this local State Farm office. They have helped beyond my previous expectations and look forward to a long relationship and future with State Farm."
We responded:
"Steve, thank you so much for your kind words! It has been a pleasure working with your family and we are grateful that you have also recently moved your insurance over to the Espinoza State Farm Agency! We truly appreciate the trust you have placed in all of us for your insurance needs. We are always here to help, so please never hesitate to reach out!"
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ethan jimenez

November 4, 2025

5  out of  5
rating by ethan jimenez
"Best customer service in town! Thanks guys!"
We responded:
"Thanks Ethan! Glad we can be of service to your family!"
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Kori Marie

October 23, 2025

1  out of  5
rating by Kori Marie
"the people here laughed at me and called me slurs after i asked to insure my exotic toe fungi farm. would not reccomend going here 0/10"
We responded:
"I am sorry if you spoke with anyone at State Farm and did not receive great service! We do not recognize your name, and it appears you have selected the incorrect agency. If you could kindly remove this review as negative reviews do affect our business. As the owner, I appreciate your attention in this matter."
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Maureen Moeller

October 17, 2025

5  out of  5
rating by Maureen Moeller
"We have been doing business with Carolina Espinoza’s State Farm Insurance agency since 2010 and have experienced exemplary professional promptness, reliable follow through and unlimited access with any concerns or questions. Carolina and Deven showed patience, respect and unwavering support in the many changes of home/auto coverage we changed up through the years. I highly recommend going with Carolina Espinoza’s State Farm for all of your insurance needs."
We responded:
"Maureen, thank you so much for your trust and loyalty over the years! It has been a pleasure working with you and Joel. While we are sad to see you leave IA, we wish you all the best in your new move! Please do not hesitate to reach out if you find yourself back here in Iowa!"
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Kim Marra

September 23, 2025

5  out of  5
rating by Kim Marra
"Carolina and Deven and team took great care of us for many years while we lived in Iowa City. Always attentive and warm and personable and on top of all relevant policy details and beyond, a pleasure to work with! Thank you all"
We responded:
"Kim, thank you for taking the time to leave a review and it has been a pleasure working with you and Meredith for almost 20 years! We are sad to see you move out of state, but truly happy for your new chapter ahead! Wishing you all the best!"
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Yousif Omer

September 20, 2025

5  out of  5
rating by Yousif Omer
"Very understanding, helpful, ability to solved problems, so kind person."
We responded:
"Thank you for the positive feedback! Customer satisfaction is our #1 priority at the Carolina Espinoza State Farm Agency!"
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Janene Panfil

September 18, 2025

5  out of  5
rating by Janene Panfil
"Deven was efficient and knowledgeable in helping us transfer our home and auto policies. We are confident in our coverage and pleased with cost savings."
We responded:
"Janene, thank you so much for the wonderful review and for choosing the Espinoza Agency for your insurance needs. We are committed to providing the highest level of service. We look forward to building a long-lasting relationship and also happy to hear that you had some nice cost savings!"
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Wolfgang Lau

September 12, 2025

5  out of  5
rating by Wolfgang Lau
"I have just transfered my insurances to Iowa. Carolina Espinoza walked me through all the steps over the phone. She was very friendly and patient with me and compleated the transactions in a timely manner. I would highly recommend her agency to anyone who needs auto and/or homeowners/condo insurance."
We responded:
"Thank you Wolfgang! We are happy you have chosen our local agency - The Espinoza State Farm team looks forward to working with you!"
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Ray Grogan

September 11, 2025

5  out of  5
rating by Ray Grogan
"I like the people, they’ve helped me out for 20 something years. Never any trouble, always a pleasure to talk to them."
We responded:
"We always enjoy speaking with you! Thank you for being a loyal State Farm customer for so many years and trusting the Espinoza State Farm team!"
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Anthony Alarcon

September 3, 2025

5  out of  5
rating by Anthony Alarcon
"Servicio bilingüe espectacular!"
We responded:
"¡Muchisimas gracias!"
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Aymara de los Angeles

September 3, 2025

5  out of  5
rating by Aymara de los Angeles
"Super helpful staff always willing to help with anything we need, ans the best part is getting popcorn while we are being helped."
We responded:
"We appreciate you and thank you for your loyalty and trust. We are here anytime you need us!"
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Grant Johnson

September 3, 2025

5  out of  5
rating by Grant Johnson
"I would highly recommend Deven to anyone. He took his time and made sure any and all questions I had were answered, even the ones I asked multiple times. He also cared enough to make sure I had the coverage that made sense for me and my budget, and not just what would benefit him."
We responded:
"Grant, so glad you got taken care of and thank you for taking the time to share your experience. Glad that we can be here to help you protect what is important!"
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Koukpessi batai

August 22, 2025

5  out of  5
rating by Koukpessi batai
"Employees very helpful and very nice…Thanks for being there for us 🙏🏼"
We responded:
"Thank you for your kind words!"
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Karla Velasco

August 21, 2025

5  out of  5
rating by Karla Velasco
"Excellent service! Devon was extremely helpful and made navigating renters insurance simple and stress-free!"
We responded:
"So glad that we could be a resource for you and that you found your insurance experience easy!"
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Rene Lindberg

August 20, 2025

5  out of  5
rating by Rene Lindberg
"Exceptional Service!!!"
We responded:
"Thank you Rene! We have enjoyed having you as a customer for so many years and glad to hear that you continue to experience great service and rates!"
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C E

August 11, 2025

5  out of  5
rating by C E
"Te atiende muy bien"
We responded:
"¡Le agradecemos por tu reseña y nos alegra que esté recibiendo excelente servicio!"
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bob Dito

August 6, 2025

5  out of  5
rating by bob Dito
"Always pleasant visiting Carolina Espinozas Office!"
We responded:
"Thanks!"
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Madrid Ever

August 6, 2025

5  out of  5
rating by Madrid Ever
"Una experiencia muy agradable en platicando con Dalia el día de hoy!"
We responded:
"Gracias!"
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Robert Raw

July 11, 2025

5  out of  5
rating by Robert Raw
"So friendly. especially Dalia"
We responded:
"Robert we appreciate you and enjoy working with you! Thank you for your continued support!"
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Brian Bradley

July 10, 2025

5  out of  5
rating by Brian Bradley
"I recently switched to State Farm and have been extremely happy with Deven. We talked for two hours our first meeting and he went into great depth explaining my coverage and trying to get us the most for our money. He's made this a very smooth transition."
We responded:
"Hi Brian! We appreciate you taking the time to review the office and happy to hear that Deven got you all set up and helped you protect what is important in the most cost-effective way."
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Esmeralda Venegas

June 24, 2025

5  out of  5
rating by Esmeralda Venegas
"Excelente serviicio y muy amables. Hablan español."
We responded:
"Gracias Esmeralda!"
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Ana Cortez

June 24, 2025

5  out of  5
rating by Ana Cortez
"Me encanta la amable atención y se adaptan a tu lenguaje español o inglés y tratan de ayudarte con algunos programas si calificas"
We responded:
"We always want all of our customers to feel welcome and appreciated! Thank you for sharing your feedback and glad to hear you are getting great customer service in your language of choice!"
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Morgan Simms

June 23, 2025

5  out of  5
rating by Morgan Simms
"Julian has been so helpful with all of our questions. We were able to get renters insurance and insurance for an engagement ring in no time at all. Definitely recommend!"
We responded:
"Thank you Morgan! I am happy to hear you had a positive shopping experience with Julian at the Carolina Espinoza State Farm agency!"